My campusLast updated 3 November 2026
Refund Policy
This policy covers fees you pay to My campus. It doesn’t cover items you buy from other students, because those payments go directly to the seller.
Listing fees
Refunded if your listing couldn’t go live because of a problem on our side, or if moderators removed it by mistake. Not refunded once the listing has gone live, or if it was removed for breaking our Terms.
Boosts and Premium
Not refundable once active, except if you were charged twice for the same thing or what you paid for wasn’t delivered.
Campus ads
Refundable before the ad goes live. After it goes live, refunded only if moderators removed it by mistake.
Items bought from other students
Not covered. My campus isn’t part of the sale. Meet and inspect before you pay, and report scams so moderators can act.
How to ask, and how long it takes
Write to support@mycampusapp.com.ng within 14 days of the payment with the email on your account and what you paid for. Approved refunds go back to the card or wallet you paid with, usually within 5 to 7 working days. Payments made by bank transfer are refunded by bank transfer to an account in your name.